Case Study

How-To Video

Shop smarter
for healthcare.

A motion graphics how-to video for HST Connect, a Multiplan company. It walks health plan members through finding a provider and comparing costs in the app.

Client

Multiplan (HST)

Style

Motion Graphics

Runtime

1:57

how to use HST Connect

01

The Challenge

Members on a Value-Driven Health Plan get access to HST Connect, an app and website for choosing where to receive care. The tool has many features, from cost estimates and quality ratings to a body picker and patient advocates. The video had to show members how to log in and use it, step by step, without losing them.

02

Our Solution

We kept the screens front and center. Clean app mockups slide in on a light background, and icons pop up as each feature is named. A hand downloads the app, the insurance card shows where to find the member ID, and search options float around the phone. Bright green title cards open and close the video and point members to the app stores.

the walkthrough in eight steps

From download to decision

The script follows a member from the first download to comparing results. Here is how it plays out, frame by frame.

Multiplan HST animation still
1

A new health plan

Value-driven care starts here.

Multiplan HST animation still
2

App and website

HST Connect on phone and desktop.

Multiplan HST animation still
3

Everything in one place

Costs, ratings and network status.

Multiplan HST animation still
4

Get started

Download the app in seconds.

Multiplan HST animation still
5

Log in

Member ID and Group ID from your card.

Multiplan HST animation still
6

Find a Doctor

Start a provider search.

Multiplan HST animation still
7

Search your way

By name, location or specialty.

Multiplan HST animation still
8

Compare results

Quality, price and acceptance at a glance.

pencil first, color second

Video concept & storyboards

We storyboarded the script panel by panel before animation began. Each panel paired a line of narration with a clear action. Pick a panel to see the sketch, the final frame and the script behind it.

Storyboard sketch, panel 13
SketchPanel 13
Final animated frame, panel 13
Final frame8 of 11
Script

"When the cow first swallows her food, it goes into the rumen. The food here is only half-chewed, and it gets mixed with lots of digestive juices and friendly bacteria."

Action

Food spins inside the rumen, mixing with juices and little bacteria characters.

the finished look

Design & illustrations

Fresh greens, simple line icons and real app screens. The style keeps a feature-heavy product easy to follow.

Multiplan HST animation still
Value-Driven Health Plan
Multiplan HST animation still
Phone and desktop
Multiplan HST animation still
Feature icons
Multiplan HST animation still
The app
Multiplan HST animation still
Downloading the app
Multiplan HST animation still
Health insurance card
Multiplan HST animation still
Find a Doctor
Multiplan HST animation still
Search options
Multiplan HST animation still
Hospital details
Multiplan HST animation still
Shop smarter
Multiplan HST animation still
Get the app

The final video

Motion Graphics · Multiplan

your turn

Need to show users how your app works?

We turn product walkthroughs into short videos people follow.

Request A Quote / Consultation

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